Batteries, batteries, batteries

We are pleased to announce a new feature on the Account Vehicles page.
Now you can identify vehicle batteries that may need to be charged, or that have reached the end of their useful lives. Also, we make it easier to identify installation problems (few satellites, poor cellular signal strength).

Location, location, location.

The meteoric rise of the Pokémon Go has proven that when it comes to social gaming, as in business, location is everything.

It's also very interesting to us that the key technology that makes Pokémon Go fun is GPS, or global positioning system, which has been integral to our products and services since 2003.

Whether you catch a thief, or capture a creature, GPS makes it possible.

Android vs iOS

HQ, our vehicle tracking and fleet management software, is compatible with all modern web browsers, both on the desktop and on mobile devices—including Android, iOS and Windows Phone. However, we are sometimes asked, which is the best phone for HQ?

As the following article shows, Javascript, the programming language that web apps depend on, runs significantly faster on iPhones (and has for some time) than Android devices:

"It seems the Android manufacturers are more interested in slapping n slow CPU cores on a die than they are in producing very fast CPU cores. And this is quite punishing when it comes to JavaScript.

"This is becoming more and more of a systemic problem in the Android ecosystem, one that will not go away in the next few years, and it may affect the future of Discourse, since we bet heavily on near-desktop JavaScript performance on mobile devices. That is clearly happening on iOS but it is quite disastrously the opposite on Android."

In a nutshell, iPhone runs web apps, including HQ, fastest.

Alerts by vehicle group

We are happy to announce a great improvement to the Alerts page. Now, you can create Alerts by vehicle groups. This not only saves time when creating new alerts, but saves time if you add or remove a vehicle from a group—you longer need to edit the corresponding Alert rule.

Web services API

Introducing our new web services API, which makes it easy to pull real-time and historical fleet activity into your company's custom or third-party applications, such as enterprise resource planning (ERP) and asset management systems (ASM). You can read more about using our web services API.

Safety comes first

Sometimes we are asked if we plan to add an immobilizer feature to Link or SafeLink. (This would give HQ users the ability remotely turn off a vehicle engine and/or or prevent it from being started.) The short answer is: No.

Actually, until 2007, every Link we sold had an immobilizer feature built-in. But we decided to remove it because of their inherent risk and liability. Why we don't believe in immobilizers and will not add one to any of our products is well illustrated by this news story:

Tutorial: Places

Places are locations you mark that are important to your company, and make it easy to see at-a-glance where vehicles and drivers are. Places can be any location you wish to tag: job sites, field offices, vendors, employee homes, or places drivers should not be (bar or casino). The following tutorial shows you how to create new Places from any address or vehicle location, as well as edit and delete existing Places.

Tip #2 : How long has this been going on? Use Places to find out

Imagine it has come to your attention that some drivers have been frequenting a place they shouldn't during work hours — for example, a bar, casino or anything. You may wonder, "how long as this been going on?" Here's an HQ tip that answers this and other questions. In a few minutes, you can see how to determine the duration and frequency drivers have spent at certain locations in the past.

-Bomi Tella
Customer Happiness Engineer

Answer #1: How is Driver score calculated?

Why is it that some drivers have the same amount of speeding violations, but their Driver score is different? To answer this question, let's look at how the Driver score is calculated.

The Driver score is an average of a driver's efficiency and safety.


The Efficiency score is the number of occurrencies of idling, hard braking and hard accelerations, divided by the distance driven.

Efficiency = ( Idling + Hard Braking + Hard Accelerations ) ÷ Distance Driven


The Safety score is the number of speeding violations, multiplied by three and divided by the distance driven. (Speeding is multiplied by three order for the Safety score to have the same "weight" as the Efficiency score).

Safety = (Speeding violations x 3) ÷ Distance driven 


Driver score = ( Safety score + Efficiency score ) ÷ 2

This means that Driver score results can at times appear counterintuitive. For example:

More speeding violations, better score?

Phillip has five speeding violations, while Jen has four. Yet Phillip has a higher Driver score than Jen. How is this possible? Because Phillip had twice the mileage, thereby demonstrating safer driving for the distance driven.

Different idling, same efficiency?

John has 15 occurrences of idling, while Miranda has 10. They have the same Efficiency score.

Tutorial: Places report

Would you like to know how much time your employees spend at certain locations? For example, who spends the most time at the coffee shop in the morning? The Places report answers these questions and more. To learn how to get the most from the Places report, check out our new screencast:

Thanks for your time, have a great a day!

-Bomi Tella
Customer Happiness Engineer

News: Our new blog

We often have news to share with you: Updates to HQ, details on new features, and resources on how to get the most value for your fleet.

However, we realize you're busy too. So instead of sending you dozens of email newsletters a year, we are using this blog to share with you what's new, improved and coming soon to HQ. (We still may occasionally email regarding very important news, but otherwise our blog is where to look.)

The best part: HQ will quietly let you know when there's news—whenever we post something new to our blog, the Blog menu item in HQ will display New in green. Visit the Blog page for a quick summary of news. Click a blog entry to read more.

Thanks for your time, have a great a day!

-René Fournier
Chief Software Architect

News: Introducing LINK4

We are excited to announce the immediately availability of our fourth-generation vehicle tracking device. Among the dozens of new features and improvments, LINK4 provides:

  • TELUS 3G coverage — 40% improved
  • Larger built-in backup battery
  • Improved built-in antennas
  • Higher-frequency updates

Available and shipping now. Order online:

News: Introducing HQ4

For the past 18 months we have been working hard on the next major release of HQ, the industry-leading vehicle tracking and fleet management application. We've listened to you, our customers, and have been busy applying your requests and new ideas to make HQ even better. HQ4 boasts tons of new features and improvements. Here are four major ones:

Simpler. In version 4, HQ's user interface is greatly simplified. Buttons are bigger. Icons are clearer. And fewer clicks are required to do what you want.

Faster. Pages load instantly. Everything is snappier. And the map refreshes every five seconds automatically with new vehicle and message activity.

Easier. Dispatch and other features are now conveniently part of the Map page. Sending messages to drivers and viewing dispatch history is easier than ever—even from your smart phone.

More informative. Thanks to powerful visualizations, HQ4 gives you deep insight into your fleet's activity in seconds. And every report has been redesigned, including Summary, Driver Score and IFTA:

More compatible. Until now, there have been two versions of HQ: HQ for desktop computers, and HQ mobile for smart phones. With HQ4, there is one version for all devices and web browsers — including

Introducing HQ3

The tracking system we developed and maintained has been completely rebuilt from the ground up. Some new features are:

  • Dispatch — allowing office dispatch to communicate seamlessly with drivers.
  • Maintenance — makes understanding and controlling maintenance on hundreds of vehicles easy.

BUILDEX Edmonton 2010 Expo

Our presence at the BUILDEX Expo was a great opportunity to meet with our customers in Edmonton and show them all the new features of our tracking system upgrades in recent months.

Lower airtime rates

We've made available lower Airtime rates when purchased in 3 month blocks. See current prices on the Products page or call for details (877) 411-1110.

Buy-back program

GPS Police has made available a program in which customers can switch from another GPS tracking vendor to GPS Police at no cost - over the course of a year. Download or call for details (877) 411-1110.

Lifetime warranty

We've made LINK even better by a lifetime warranty being available. Download the warranty information here and see how you can make your LINK last forever! or call for details (877) 411-1110.

Installers list for North America

We have published our Installer database of over 200 capable installers of GPS Tracking equipment. Zoom into your location on the map and see the name, phone number, contact, of the available installers nearest you. Visit the Installers page for details and installer location map.

Lower airtime rates

No Contracts, Flat-rate, Unlimited usage Airtime just got better. You can now get even better rates by purchasing prepaid Airtime in bulk to save a bundle. Contact GPS Police customer service for more information. (403) 250-1111

New product for trailers

Introducing zeroLINK, a product designed specifically for enclosed trailers. CAD $25 (USD $20) per month for unlimited tracking and web access. Visit the Products page for details.

Lower pricing Mini airtime

We are pleased to announce better rates for Mini airtime. CAD $35 (USD $30) per month for unlimited tracking and web access. Visit the Products page for details.


We are pleased to announce the immediately availability of zeroLINK, a reliable, affordable, real-time tracking solutions designed for rental and leasing companies.

Driving directions

Now get optimal Driving Directions, distance and time from any vehicle location, current or historical. Just click the vehicle marker, click Directions, enter a destination address, and click Show.

Improved landmarks

Landmarks can now be quickly added from the Map page. Just click a vehicle marker, click Add Landmark, enter a name, choose a colour, and click Save.

New reports

Introducing new Trips and Speeding reports for proLINK and miniLINK.